SHIPPING

Orders ship via United Parcel Service (UPS), and we are pleased to offer complimentary Ground delivery to the 48 contiguous states. 

Most orders ship within 1 business day, however some orders may take up to 3 business days to process. Orders placed after 12PM ET will be processed the following business day. Preorder items will arrive on the date indicated on the product page; please note that this is an estimated delivery date.

Please note that during our annual warehouse inventory (first week in January), it may take up to 6 business days to fulfill and ship your order, which does not include transit days. We appreciate your patience and apologize for any inconvenience.

We do not ship on Saturdays, Sundays or the following holidays: New Years Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Black Friday, and Christmas Day.

Domestic Shipping

Delivery Time

Flat Rate

UPS Ground

Within 8 Business Days

Free

UPS 3-Day

3 Business Days

$25

UPS 2-Day

2 Business Days

$50

Next Day

1 Business Day

$75

Saturday Delivery

Next Saturday

$100

Note: All orders of $4,000 and above will require a signature upon delivery.

Delivery times for all shipping methods are subject to the UPS holiday schedule. We recommend that you check schedules posted at ups.com prior to placing your order to confirm delivery cutoff dates.

Alaska and Hawaii Delivery

Complimentary delivery to Alaska and Hawaii via UPS Ground with a general delivery time of 8–15 business days.

Post Office Delivery

At this time, we do not deliver to PO/UPS Boxes, or APO/FPO/DPO.

International Shipping

We currently ship to the international destinations listed below.

Please note that the customer is responsible for paying all import duties and tariffs. For most countries, we collect duties and taxes at checkout. If you do not see or pay for duties and taxes at checkout, then it is the customer's responsibility to pay the applicable duties and taxes directly to the courier upon delivery. For packages that are refused upon delivery, or are returned back to Pratesi, the customer will be responsible for all applicable duties, tariffs and fees to import the items back to the Pratesi returns center, including the actual shipping costs paid to the carrier to and from the United States. These costs will be deducted from the customer return.

 

Country/Region

Estimated Delivery Time

Flat Rate

Canada, Cayman Islands, Mexico, Puerto Rico

8-12 Business Days

$200

Albania, Australia, Austria, Bahrain, Belgium, Bulgaria, Cook Islands, Cyprus, Czech Republic, France, Georgia, Germany, Greece, Ireland, Israel, Italy, Kuwait, Monaco, Netherlands, New Zealand, Norway, Qatar, Saudi Arabia, Sweden, Switzerland, United Arab Emirates, United Kingdom

10-15 Business Days

$300

Barbados, Bermuda, China, Finland, Hong Kong, Hungary, Indonesia, Japan, Malaysia, Philippines, Singapore, Spain, Thailand, Aland Islands

10-15 Business Days

$400

Bolivia, Chile, Colombia, Portugal, South Africa

10-15 Business Days

$500

 

RETURNS

We take pride in our generations-long tradition of quality. If there is a manufacturers defect or any issues with your order, please contact [email protected] within 30 days of receipt.  

Returned products must be in the condition in which they were received and in their original packaging. Laundered or used items cannot be returned. 

Bespoke, or made-to-order, items cannot be returned for any reason other than a manufacturers defect, in which case Pratesi has the right to replace the defective product at our discretion.